FAQs

Have a question?

Q: We don’t have HR yet. Can we still use your services?
A: Yes. Many of our clients are startups without formal HR. We guide you through the conflict process and help you prevent future issues.

Q: Do you represent the company or the employee?
A: We’re neutral third-party facilitators. Our role is to support resolution, not to take sides. If you’re seeking legal representation, we’re happy to refer you elsewhere.

Q: What if mediation doesn’t work?
A: Not all conflicts end in perfect agreement, but even partial resolution can reduce legal risk, improve communication, and bring clarity. If a different next step is needed (investigation, legal review, exit), we help you transition thoughtfully.

Q: Can this be done remotely?
A: Yes. we offer both in-person (in the PNW) and virtual mediation services, depending on your team’s needs and preferences.

Q: Can you help us design a better conflict process moving forward?
A: Absolutely. We offer HR consulting to help you build conflict-responsive systems, manager training, and policies that match your company’s culture and stage.

What is workplace mediation?

Workplace mediation is a facilitated conversation between employees, managers, or leaders experiencing tension, miscommunication, or conflict. Examples include personality clashes, team breakdowns, discrimination complaints, post-investigation repair, or interpersonal drama hurting productivity.

Some examples of our recent work:

  • 1:1 coaching for startup leads to de-escalate tension, prevent conflict, and navigate difficult conversations with confidence.

  • Support during layoffs, exits, or sensitive terminations. Offering conflict coaching, compassionate planning, and risk mitigation.

  • When the visionary and the operator hit a wall, we help you untangle communication breakdowns, realign expectations, and find a path forward or a respectful path apart.

  • Add on service for tricky HR situations. Especially when there's no in-house team, or when neutral insight is needed.